Delivery times vary depending on your location within Brazil and product availability. For major metropolitan areas like São Paulo, deliveries often occur within 5-7 business days. For other regions, it may take between 10-15 business days. You will receive a tracking update via email once your order is dispatched from our warehouse.

Most of our products require some assembly upon delivery. We provide clear, step-by-step instruction manuals with all necessary tools included in the package. The process is designed to be straightforward for one person to complete within an hour or two, depending on the item.

We accept returns within 30 days of delivery, provided the product is in its original, unused condition and all packaging is intact. The customer is responsible for the return shipping costs. Once we receive and inspect the item, we will process a refund to the original payment method.

Yes, all our gaming room furniture comes with a manufacturer's warranty against defects in materials and workmanship. The warranty period varies by product category, typically ranging from 1 to 3 years. Specific warranty details are listed on each product page for your review.

Yes, on the product page for out-of-stock items, you will often find an option to be notified by email when it becomes available again. This allows you to secure the item as soon as our next shipment arrives.